4 Jobs found

About the role• Handle telephone calls and email requests from customers within the call center.• Build a relationship of trust, listen, and present a positive image of the company from the first contact.• Clearly and precisely describe and reformulate customer requests, in order to transmit them correctly to the relevant technical service via the internal ticketing system.• Offer simple, clear, and effective solutions with a commitment to impeccable customer service.• Provide appropriate responses and/or solutions to customer requests.• Ensure the update of customer technical files at the level of tools for centralizing technical and commercial information.• Ensure confidentiality during the conversations and all related liaises with the client.About You• Previous experience in a customer...

About the role• Collect, analyse, verify, and maintain of client/investor AML/KYC documentation.• Perform risk assessments, review sanctions and CTF alerts as per procedures.• Investor on-boarding and on-going due diligence in line with the company's procedures, TA-AML/KYC guidelines or Clients specific KYC policy for investors investing in the Funds/Structures, with particular focus on Private Capital, complex Private Equity, Real Estate, Debt, Infrastructure.• Support and clarification to investors, distributors and ensure on time documentation verification.• Follow Clients specific KYC policy for investors investing in the Funds. • Collect information and classify in line with various regulations such as FATCA, CRS, AIFMD, UBO identification. • Verify the investors' names against blackl...

About The Role• Interpretation on how regulatory impact the business and undertaking required gap analysis/assessing their impact on the business• performing compliance checks• Reviewing and monitoring the compliance policies and procedures• Compliance reporting to the Management Company/Board and Executive committee, to the group compliance function, as well as to Fund boards• Regulatory advising and providing support to business and all areas of Compliance operations under Director's lead• Keeping good relations with regulators and auditors• Oversee regulatory reporting requirements, deadline• Offering compliance training to the company's employees• Support for new fund launches and other fund related project• Well maintaining of compliance registers including complaints register, regula...

About The Role• Ensure full compliance with regulatory depositary requirements related to: Cash Flow Monitoring, Oversight duties (NAV, Subscriptions/Redemptions, Investment Compliance, Income Distribution, Timely Settlement), Safekeeping and Recordkeeping of assets• The Analyst shall act as a Subject Matter Expert for all depositary matters to ensure our client acting as depositary for UCITS and AIFs fully complies with the duties imposed by the AIFMD/UCITS V regulations.• Control of investment policy requirements• Participate to all TDS streams: Client Acceptance & Onboarding, Academy, Due Diligence, Expertise Center and Oversight & Monitoring. • Oversight of the day-to-day activity of Fund Risk Management Support, ensuring that all services.• Management (understanding, implementation & ...