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  • Company JIWAY in Luxembourg
    17.12.2024 Updated on: 22.12.2024

    Description des tâches:We are seeking a motivated and detail-oriented IT Support Analyst / Technical Support Engineer to join our dynamic team. The ideal candidate will be responsible for managing client support requests, analyzing system logs, applying SQL fixes, deploying solutions to clients, and documenting processes. This role is critical in ensuring smooth operations and delivering high-quality technical support to our clients.Contraintes:Extrait de casier judiciaire exigéÉtudes:Niveau d'étude demandé egal Bachelor (Bac +3)• Client Support Mgt:o Handle and respond to client support requests, ensuring timely and accurate resolutions.o Prioritize and track support issues.o Maintain a high level of customer satisfaction by providing proactive communication and resolving issues effective...

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