1 Jobs found

Job descriptionTo reinforce our teams, we are looking for an experienced Service Desk agent speaking French, English, German and Luxembourgish,Your main responsibilities:Mainly in the financial field, you will have to adapt yourself to different situations by using your experience, your knowledge but also your colleagues adviceInvolvement in customer projects will also be expected.More specifically, the following tasks will need to be performed:Support on network infrastructure,Call handling, tracking, dispatching, and escalation,Monitoring critical systems,Participation to infrastructure improvement projects.Job requirementsYour profile:You have at least 2 years experience in a similar position in which you have developed your knowledge in IT products like : Ticketing Tools, MS Windows sy...